GUIDES & RESOURCES

How To Connect To The NBN

By 2020, the NBN rollout is expected to be complete and 11 million homes and businesses across the country will be ready to connect to NBN broadband1.
Mature couple using internet on tablet

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While most of us understand how to connect to ADSL internet, the NBN is a slightly different situation. This is in part due to the range of different technology types, each with its own set of connectivity rules.

In this article from iSelect, you’ll learn the ins and outs of the NBN, including how to connect your service, whether at home or in the office. Keep reading to find out more.

What is the NBN?

You may have heard the term NBN already, and you may know it’s a relatively new type of broadband connection. But why is it so special? Put simply, Australia’s existing network was struggling to keep up with the demands of our current technology needs. Streaming, gaming, and a myriad of connected devices need more speed and bandwidth than ADSL is capable of delivering.

As the largest infrastructure project in the history of the country, the NBN will replace ADSL with a multi-technology mix (MTM) in order to future-proof internet access in Australia, allowing consumers to take advantage of faster internet speeds at home and in business2.

Is your home NBN ready?

The NBN rollout began in 2009, so if you’ve moved to a new home, there's a possibility that it’s NBN ready3. The best way to find out is by visiting the NBNco’s website and typing in your address into the rollout map.

This map will help you confirm if your home is NBN ready, and will also advise the technology type. If you’re not NBN ready, it will advise the stage you’re at (such as whether you’re in planning, or construction has commenced). It may also be able to provide an expected completion date.

What equipment is required to install the NBN?

As mentioned above, the NBN is delivered via an MTM. This means the equipment required to connect your address may be different to previous homes you’ve lived in, or from the properties of your family and friends4.

Fixed NBN

Wireless NBN

  • Fixed wireless: An outdoor antenna, NTD and NBN-ready modem are required
  • Satellite: This technology type may require in-home cabling and multiple devices, including a satellite dish, modem, power pack and more, depending on your premises

To know for certain exactly what is required and included for your premises to be connected to the NBN, it’s recommended that you verify with your internet provider.

What are the costs involved in an NBN installation?

Standard installation of NBN supplied equipment (such as the NTD and PSU) is usually free, however there may be a new development fee if you’re being connected to the NBN for the first time5.

There may be additional charges if your property is considered a non-standard installation. This could include additional technology and equipment being required, or extra cabling in order to connect to the NTD.

Costs for an NBN-ready modem depend upon your chosen provider. There may also be additional fees should you choose a short-term or casual contract.

nbn connection australia

Connecting to the NBN if you’re renting

If the NBN is available in your area and you rent your home, you’ll usually need to obtain your landlord’s permission prior to going ahead with the installation6. This shouldn’t be too difficult, as once the NBN becomes available, the old networks switched off in 18 months.

It’s important to note that when you leave the premises, the NBN equipment must remain behind7. While you can take your NBN-ready modem, the PSU and NTD are now equipment connected to that property. This can be confusing with some technology types, such as HFC, as the NTD looks very similar to a modem.

Other things to consider when connecting to the NBN

As the NBN involves a range of new technologies, it’s important that you make sure your existing devices and services are fully compatible8. For example, your home phone will now be a Voice over Internet Protocol (VoIP) service, which means it runs through your broadband connection and won’t work during a power outage (without a battery back-up).

Other services to consider are:

  • Medical alarms
  • Monitored fire alarms
  • Security monitoring systems
  • Lift emergency phones

Get connected to the NBN with iSelect

iSelect compares NBN plans from a range of different providers and plans. Take a look at some of the different options on our website today and find a suitable option to suit your needs. If you have any questions, you can speak with one of our consultants on 13 19 20.

Sources:
1. https://www.nbnco.com.au/corporate-information/media-centre/media-statements/nbnco-corporate-plan-2019-2022
2. https://www.nbnco.com.au/content/dam/nbnco/documents/access-seeker-accreditation-information-paper-2-dec-10.pdf
3. https://www.nbnco.com.au/corporate-information/about-nbn-co
4. https://www1.nbnco.com.au/learn/network-technology
5. https://www.nbnco.com.au/content/dam/nbnco/documents/preparing-for-the-nbn.pdf
6. https://www2.nbnco.com.au/residential/how-to-connect/preparing-for-the-nbn#renting
7. https://www.nbnco.com.au/support/articles/000002278/What-happens-to-my-nbn-network-connection-box-and-other-supplied-equipment-if-I-move-house
8. https://www2.nbnco.com.au/learn/device-compatibility

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