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Connecting to the NBN
For most Australians, the NBN will be upgrading all existing copper lines and replacing them with new, super-fast fibre optic cables.
To help you prepare for this momentous occasion, we’ve put together all the information you need to make connecting the NBN easy and effortless.
First things first, you’ll need to know if your home is NBN ready
Right now, the plan is to have 93 per cent of Australians connected to the NBN by 2021.
This is a pretty ambitious target, but since 2009, NBNco has connected more than 3.5 million households, with many more in the pipeline.
To see if your area is NBN ready, give us a call on 13 19 20, and speak with one of our broadband team members today.
Next, you’ll need to understand the type of equipment required
Unless you live in a remote area, it’s likely that you’ll be hooked up to the NBN via a standard fixed-line or HFC connection.
Most service providers will include everything you require, but as there are a number of NBN connection options, you may need to have extra equipment installed.
What are the costs involved with connecting to the NBN?
Standard installation of NBN supplied equipment – such as an NBN utility box, connection box or power supply – is usually free. However, your internet provider may add an extra charge if:
- Additional technology and equipment is required
- Your home needs extra cabling to connect to the NBN connection box
- You decide to commit to a short-term or flexible contract
It’s also important to remember that any advice or comparison service provided by iSelect is absolutely free of charge. We’re just here to help you find the right deal for you.
Connecting to the NBN if you’re a renter
If the NBN is available in your area, but you rent or lease your property, you’ll need to get your landlord’s permission before going ahead with the installation.
This shouldn’t be too tricky to arrange, but we do recommend making sure that any communication is conducted in writing and that you keep hold of it for future reference.
Once your landlord’s given the green light, all you need to do is choose your service provider and book your installation.
Other things to consider when connecting to the NBN
Because the rollout of the NBN will involve a range of new technologies, you’ll need to make sure your existing devices and services are fully compatible, particularly if you rely on:
- Medical alarms
- Monitored fire alarms
- Security monitoring systems
- Lift emergency phones
But don’t worry. We’ll help you figure all of this out as we go along.
Getting your business connected to the NBN
In order to upgrade the existing infrastructure to support the new service, the NBN Co will be replacing a lot of the copper and hybrid fibre-coaxial landline networks. That means some of the fixed line phone and internet services we are using now will be permanently disconnected.
If your services will be switched off and you need to move to the new network – or if you just want to take advantage of the new supercharged internet service – you can connect your business to the NBN in a few simple steps:
1. Look at the rollout map. First, see if the service is already available or on its way to you by searching for your business address.
2. Stay up to date. If the NBN hasn’t quite reached your area, you will see an option to register for updates. The NBN Co will notify you when the connection is available in your area, and you will have 18 months from that date to move your services over to the new network.
3. Compare and switch. Your service won’t be switched automatically, so this is a good opportunity to compare offers from the NBN providers in your area and find the right plan for your business.
4. Check equipment compatibility. Ask your equipment provider if your current set-up will work properly after you move to the NBN, or whether it can be upgraded. This includes the following devices:
- Security systems.
- EFTPOS machines.
- Professionally monitored medical alarms and emergency call buttons.
- Lift emergency phones.
- Fax machines.
- Monitored fire alarms.
The NBN Co recommends you get cracking on the new connection ASAP, as it may take a while to process your order and book the installation. You don’t want to be left trying to run your business with the phone and internet cut off while you wait for the new connection to be set up!