Moving House? Call our moving home specialists

*iSelect does not compare all providers, plans and policies in the market. Not all plans, policies or special offers are available at all times, through all channels or in all areas. Not all plans or policies available from our providers are compared by iSelect and due to commercial arrangements and customer circumstances, not all plans or policies compared by iSelect are available to all customers. Learn more

Written by

iSelect Editorial Team

Sort out your utilities and insurance, all in one place.

Make a simple move with iSelect.

With our moving bundle service we can connect some of your utilities in one go. We can help compare electricity, gas and broadband plans* for your new home, or help you reconnect at your new place. You can even consider updating your car insurance policies* with us

A phone call away.

We know our stuff, so you don't have to. From comparing, to choosing and connecting, we're here to help.

Sit back and let us get you connected.

Save time on calling around. Let us connect your electricity, gas, broadband, NBN and even check if you need to update your car insurance from our range of providers and products.*

We take the hassle out of your moving admin.

Get in touch

Call 13 19 20 and we will help you choose a suitable energy plan, NBN or broadband providers and car insurance from our range of providers and products.*

Get sorted

By comparing with us, you can compare from our range of providers and products*, and if you call us, get advice from our trained moving team at no additional cost.

Get connected

We do all the heavy lifting for you (not the boxes of course), getting you connected at your new place. We’ll handle the admin, so all you have to do is move in.

Get Started

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Who do you need to tell when you move house?

There are quite a few people and organisations you need to notify when you’re moving house. That said, some are more critical than others, and will need to be notified ahead of time:

All your utility providers - gas and electricity, internet, mobile provider, PayTV are the primary utility providers you should consider contacting at least a week before your move. In some instances, you’ll need to arrange for some services to be disconnected and then re-connected at your new house. For others you may be able to request a simple transfer. Remember that iSelect can manage many of these services for you.
Financial institutions - update your address with your bank, mortgage provider, credit card companies, and insurers.
Other - compile a checklist to work your way through. This could include updating your details with all health providers, schools, loyalty cards and subscriptions, government offices and services, as well as your friends and family.

Updating your information with your insurers is very important since your location could influence your home and contents, and car insurance premiums.

What to do about gas and electricity when moving house?

You can contact iSelect to arrange for your gas and electricity to be connected at your new address. We may even be able to help you make a saving by finding gas and electricity plans which better meet your needs. We can even handle the time-consuming admin or organising the switch for you. If you decide to switch plans, your new energy provider will need to know that there’s clear and safe access to the meters at both properties. This way they can take meter readings before disconnecting or connecting.

Does contents insurance cover you when moving house?

Not all home and contents insurance policies cover the contents of your home during transit from one location to another. You should contact your insurer ahead of the move to check whether or not it’s included, and if so, what the requirements are. Standard requirements usually require you to use professional movers. On the other hand, there is limited to no cover offered for DIY moves. Professional movers may advertise themselves as fully insured, but this rarely covers damage to your home contents. You should always consider taking out some form of moving insurance if it isn’t covered by your home and contents insurance.

Does your car insurance change when you move?

All forms of insurance are based on risk, so your car insurance premiums could change when you move house - even if you only happen to move one street over in the same suburb. The area you live in, where your car is parked at night, and the total distance you travel each year all influence your car insurance premium. But if you move to another state or territory, there are other factors to consider too, such as compulsory third-party insurance (CTP). Speak to your insurer ahead of your move to safeguard against claims being denied, or having your car insurance voided. You can also compare car insurance policies with iSelect and see if you can find a better deal.

Can you transfer NBN when you move?

All major broadband and internet providers in Australia allow their customers to transfer their account to a new address. However, not all areas of Australia are covered by the NBN, so the type of internet connection and plans available to you may differ. As with other utilities, it’s better to give your broadband provider at least one week’s notice so that they can discuss what’s available at your new address, and ensure that the infrastructure is set up before you move in. If your new connection is the same as your current connection, you should be able to take your modem with you, and just plug it in at your new address.

*iSelect does not compare all energy providers or plans in the market. The availability of plans may change from time to time, depending on who iSelect’s providers are and what plans they make available to iSelect. Not all plans made available from iSelect providers may be compared by iSelect either due to commercial arrangements, area or availability, so not all plans or providers compared by iSelect will be available to all customers. Some plans and special offers are available only from iSelect’s contact centre or website. Energy plans are available only for properties located in eligible areas of Victoria, New South Wales, South East Queensland, South Australia and ACT. Click here to view iSelect’s range of providers.

iSelect's partnered with CIMET Sales Pty Ltd (ABN 72 620 395 726) to help you compare a range of internet plans and providers. Not all internet plan providers or plans in the market are compared. The availability of plans may change from time to time. Not all plans available from CIMET providers are compared. Due to commercial arrangements, area or availability, not all plans compared will be available to all customers. Some plans and special offers are available only from iSelect's call centre or website. Click here to view CIMET's range of providers. iSelect and CIMET earn a commission for every internet plan sold.

iSelect does not compare all car insurers or policies in the market. The availability of policies may change from time to time. Not all policies available from iSelect’s providers are compared by iSelect and due to commercial arrangements, area or availability, not all policies compared by iSelect will be available to all customers. Some policies are available only from iSelect’s call centre or website. A number of our participating general insurance brands are arranged by Auto & General Services Pty Ltd ACN 003 617 909 on behalf of Auto & General Insurance Company Limited 111 586 353, both of which are related entities of iSelect Limited. Our relationship with those companies does not impact the integrity of our comparison service. Click here to view iSelect’s range of providers.

iSelect General Pty Limited ABN 90 131 798 126, AFS Licence Number: 334115. Any advice provided by iSelect is of a general nature and does not take into account your objectives, financial situation or needs. You need to consider the appropriateness of any information or general advice iSelect gives you, having regard to your personal situation, before acting on iSelect’s advice or purchasing any policy. You should consider iSelect's Financial Services Guide which provides information about our services and your rights as a client of iSelect. iSelect receives commission for each policy sold that is a percentage of the premium or a flat fee. Ask us for more details before we provide you with any services.

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Moving House?

We'll handle the admin of electricity, gas, broadband and NBN.