Contact

  • Head office

  • 294 Bay Road
    Cheltenham VIC 3192

  • Postal address

    PO Box 2021
    Moorabbin LPO 3189

  • Telephone

    Sales Enquiries: 13 19 20
    Non-Sales Enquiries: 03 9276 8000

  • Fax

    1300 735 322

  • How to make a Complaint?

    For information on complaints, please click here

Normal Office hours

  • Health Insurance

    Monday to Friday from 8am to 8pm (AET)
    Saturday to Sunday from 8am to 6pm (AET)

  • Car Insurance

    Monday to Tuesday from 8am to 8pm (AET)
    Wednesday from 9am to 8pm (AET)
    Thursday to Friday from 8am to 8pm (AET)
    Saturday to Sunday from 9am to 5pm (AET)

  • Life Insurance

    Monday to Friday from 9am to 6pm (AET)

  • Home Loans

    Monday to Thursday from 9am to 6pm (AET)
    Friday from 9am to 5pm (AET)

  • Electricity & Gas

    Monday to Friday from 8am to 8pm (AET)
    Saturday from 8am to 5pm (AET)
    Sunday from 9am to 5pm (AET)

  • Broadband

    Monday to Friday from 8am to 8pm (AET)
    Saturday from 8am to 5pm (AET)
    Sunday from 9am to 5pm (AET)

  • Home & Contents Insurance

    Monday to Friday from 9am to 6pm (AET)

  • Business Insurance

    Monday to Friday from 8:30am to 7pm (AET)
    Saturday from 9am to 4pm (AET)