Contact

  • Head office

  • Level 11, Tower 1, Collins Square, 727 Collins Street
    Docklands Vic 3008

  • Postal address

    Level 11, Tower 1, Collins Square, 727 Collins Street
    Docklands Vic 3008

  • Telephone

    Sales Enquiries: 13 19 20
    Non-Sales Enquiries: 03 9276 8000

  • Fax

    1300 735 322

  • How to make a Complaint?

    For information on complaints, please click here

Normal Office hours

  • Health Insurance

    Monday to Friday from 8am to 8pm (AET)
    Saturday from 9am to 6pm (AET)
    Sunday from 10am to 5pm (AET)

  • Car Insurance

    Monday from 9am to 6:30pm (AET)
    Tuesday to Friday from 9am to 6pm (AET)
    Saturday from 9am to 5pm (AET)
    Sunday from 10am to 5pm (AET)

  • Home & Contents

    Monday from 9am to 5:30pm (AET)
    Tuesday to Friday from 9am to 5pm (AET)

  • Life Insurance

    Monday to Friday from 8am to 6pm (AET)
    Saturday from 9am to 6pm (AET)

  • Home Loans

  • Electricity & Gas

    Monday from 9am to 6:30pm (AET)
    Tuesday to Friday from 9am to 6pm (AET)
    Saturday from 9am to 5pm (AET)
    Sunday from 10am to 5pm (AET)

  • Broadband

    Monday from 9am to 6:30pm (AET)
    Tuesday to Friday from 9am to 6pm (AET)
    Saturday from 9am to 5pm (AET)
    Sunday from 10am to 5pm (AET)

  • Business Insurance

    Monday to Friday from 8:30am to 7pm (AET)
    Saturday from 9am to 4pm (AET)

  • Movers

    Monday from 9am to 6:30pm (AET)
    Tuesday to Friday from 9am to 6pm (AET)
    Saturday from 9am to 5pm (AET)
    Sunday from 10am to 5pm (AET)