Coronavirus and car insurance FAQ

If you are experiencing difficulty paying your insurance premiums, reach out to your insurer to discuss what options may be available to you. Some insurers may offer support to customers experiencing financial pressure related to the coronavirus pandemic, such as reduced income or loss of employment.

Lasted Updated: 29/04/2020

Yes, it’s likely roadside assistance will continue to operate.

Lasted Updated: 29/04/2020

Potentially. Depending on your policy and insurer, if you are driving less, this could reduce your premium. Please reach out to your insurer directly for more information.

Lasted Updated: 29/04/2020

There isn't a one-size-fits-all response to this as it will depend on your individual situation, your policy and your insurer. You should always let your insurer know of any changes to your circumstances that could impact your policy. For example, if you have moved address to be closer to family during this time then you will need to notify your insurer.

Lasted Updated: 29/04/2020

This would be at the discretion of your insurer and may be determined on a case-by-case basis. Please reach out to your insurer directly for clarification.

Lasted Updated: 29/04/2020