Frank Health Insurance

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Updated 19/05/2023
What changed?
Replaced ‘Meet Frank’ with ‘What makes Frank different’; added more detailed product descriptions
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Written by

Francis Taylor

Updated 19/05/2023

What changed?

Replaced ‘Meet Frank’ with ‘What makes Frank different’; added more detailed product descriptions
Our aim is to help you make better informed decisions. That’s why iSelect’s content is produced in accordance with our fact-checking and editorial guidelines.

Find out more about how we make money.

View our Privacy Policy.

Compare health insurance policies the easy way

Save time and effort by comparing a range of Australia’s health funds with iSelect

What makes Frank Health Insurance different?
What Hospital Cover Does Frank Health Insurance Offer?
What Extras Cover does Frank Health Insurance offer?
What else can Frank Health Insurance offer?
How do you make a claim with Frank Health Insurance?
How do you manage your account with Frank Health Insurance?
Let’s be frank, it all sounds good. Time to compare policies*

What makes Frank Health Insurance different?

Frank Health Insurance is a not-for-profit health fund that’s been around since 2009. But don’t worry, they’re not the new kids on the block—they’re owned by GMHBA, who have been a private health insurance provider for over 85 years.1Frank Health Insurance – About Frank 

But what have they got going for them besides this? Well, quite a bit, as it turns out:  

What Hospital Cover Does Frank Health Insurance Offer?

As mentioned, Frank Health Insurance offers a decent range of hospital cover policies. These are policies that can help cover a variety of expenses when you’re treated in a private hospital, or as a private patient in a public hospital.  

Frank’s selection available through iSelect covers the standard product range of hospital cover (basic, bronze, silver and gold), but also offers more specialised options.6Frank Health Insurance – Choosing Hospital Cover  It includes: 

As you can see, Frank offers a fairly broad range of policies, and this can help customers balance the coverage they want with the needs of their budget. 

For an extensive list of hospital products available from Frank Insurance, check out their website.  

What Extras Cover does Frank Health Insurance offer?

Extras policies cover the non-hospital stuff, medical expenses like dental check-ups, prescription lenses and physiotherapy. Frank also offer a range of Extras policies, including: 

We should also note that the higher levels of Extras Cover typically have higher annual limits for some treatments as well. For instance, you will only be able to claim $100 a year on optical services under an Easy Extras policy18Frank Health Insurance – Frank Easy Extras Fact Sheet (Page 1) while a More Extras policy offers a $250 limit per person19Frank Health Insurance – Frank More Extras Fact Sheet (Page 1) 

What else can Frank Health Insurance offer?

Looking for a bit more info to make up your mind? We hear you—it’s important to have all the facts before you choose a health insurer. Fortunately, we have a few more tidbits about Frank to share: 

How do you make a claim with Frank Health Insurance?

As you’d expect from Frank, making a claim23Frank Health Insurance – How to claim  is simple:

  • Use your Frank member card at one of many health providers with HICAPS swipe technology, and Frank will cover all or part of your bill right there, right then (depending on your policy of course).
  • Claim online. Login to your Frank Health Insurance portal, submit your claim and get your money back within one to two business days. 

How do you manage your account with Frank Health Insurance?

Frank encourages members to handle their health insurance admin online. It’s quicker, easier, minimises paperwork and saves time and trees. 

Frank is 100% online and open 100% of the time. Here are some of the things you can do online 24/7: 

Let’s be frank, it all sounds good. Time to compare policies*.

If you’ve read this far, you’re probably feeling quite impressed by the way Frank works, so maybe you should see how it could work for you. Frankly, it’s simple – you’ll be able to see if a Frank Health Insurance policy suits you from iSelect’s range of policies and providers. Compare online* or give our team a call on 1800 784 772

iSelect does not compare all health insurance providers or policies in the market. The availability of policies will change from time to time. Not all policies available from its providers are compared by iSelect and due to commercial arrangements, your stated needs and circumstances, not all policies compared by iSelect are available to all customers. Some policies and special offers are available only from iSelect’s contact centre or website. Click here to view iSelect’s range of providers