GUIDES & RESOURCES

Bupa Health Insurance

Entering the Australian market in 2002 with the goal to ‘prevent, relieve and cure sickness and ill-health of every kind’, Bupa has been committed to offer Australians a broad range of services to help improve the Nation’s health.
bupa health insurance australia

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Other than Private Health Insurance, what services are offered by Bupa?

Bupa offers a wide range of health care services including:

  • Aged Care: With more than 60 homes across Australia, Bupa Aged Care is one of our country’s largest aged care providers. Bupa aged care offers a variety of stay options, such as Live in Residential Care, Respite Short-Stay Care and Specialised Dementia Care. 1
  • Dental: A great way to lower your (and your family’s) risk of dental issues is by having access to preventative care such as routine checkups and professional cleans. If you are a Bupa combined cover member, your membership may include general dental with no gap regular checkups at a Bupa Members First practitioner. 2
  • Optical: Bupa optical cover provides eligible members with both eyecare and eyewear with exclusive benefits and discounts. 3
  • Hearing: Bupa has partnered with Amplifon to ensure eligible members gain a personalised hearing solution along with free hearing assessments, price matching and discounts off selected hearing aid ranges. 4
  • Medical Visa: Bupa manages medical centers around the country to provide immigration health examinations to some Australian Visa applicants. 5
  • TeleHealth: At no extra cost for eligible Bupa members, you can get health support over the phone working with a health coach (usually a qualified nurse or health care professional) to work on behavioral factors that may better assist your health. 6

Why choose Bupa Private Health Insurance?

Bupa offers their customers a variety of benefits to help make health insurance as simple and pain-free as possible.

  • Quality hospital cover: Bupa makes it their mission to help ensure private hospital stays are available to its members with a ‘private room or money back offer’ for pre-booked private rooms. Other comforts included for hospital stays include access to free local calls, tv and daily newspaper. Bupa also have agreements with hospitals around Australia to help reduce the possibility of high out of pocket expenses. 7
  • Get more back on extras: With Bupa Extras cover they’ll pay towards the cost of the received treatment with a Bupa recognised provider (within yearly limits). 8
  • Easy ways to claim: With both the ‘myBupa’ app and online platform, claiming becomes seamless. The app is accessible 24/7 and can be used on desktop, laptop, tablet and mobile. 9
  • Recovery support: Bupa ensures health cover doesn’t stop when you leave the hospital, with a network of partnerships and resources to help you through your recovery. 10
  • Travel assistance: If you need to travel 200km or more for medical treatment, Bupa offers some travel assistance for eligible members as well as a 24-hour overseas health advice line. 11

Not only do Bupa offer their members some great benefits, they also have a strong community, social and environmental responsibility to Australia as a whole. The Bupa Health Foundation is a leading charitable foundation dedicated to health research and mental health models of care. Bupa has also partnered with the Kids Helpline to address mental health and wellbeing in Australian young people aged 5 to 25. Their partnership supports the ‘Kids Helpline @ School Wellbeing’ program, giving a number of primary schools across the country access to free early intervention and prevention sessions. 12

What is the Bupa Members First network?

The Bupa Members First network is a network of registered healthcare providers across Australia. If you are an eligible Bupa Extras member you may have access to benefits and discounts on optical, dental, chiro, physio and podiatry. Using a Bupa Members First provider gives eligible members access to receive higher benefits and more certainty about how much they’ll get back. 13

How to claim with Bupa?

Claiming extras with Bupa is extremely straight forward.

You can claim with Bupa online or through their app; ‘myBupa’ which is available on most device platforms. The online platform offers a step-by-step tool to assist anyone who needs a little bit of handholding, as well as cost estimations prior to treatment and your current claim status.

Even better: you will generally receive your claim payment within 5 business days! 14

What awards has Bupa won?

Bupa has many accolades to their name including (13 years running!) Canstar’s ‘Outstanding Value Health Insurance’ since 2008. 15

What is the Bupa Medical Gap Scheme?

Sometimes, when seeking specialist treatments, a doctor or specialists fee can be above what Medicare Schedule Fee, and consequently the patient may be required to pay the ‘gap’ fee in addition to any applicable excess.

Luckily for Bupa members, the Bupa Medical Gap Scheme’s focus is to reduce the costs a member pays for treatment when they are admitted to hospital. Therefore, if your doctor has elected to use the scheme, which limits applicable gap to $500 per doctor. 16

What is BupaPlus?

When healthcare just isn’t enough BupaPlus brings discounts, offers and reading material from over 40 partners as a thank you to eligible members for being a part of the Bupa Family.

Discounts and offers include:

  • Entertainment: Cinema, bowling, mini golf, theme park and museum discounts and packages. 17
  • Health and Wellbeing: Discounts on hearing aids, eyewear, medical alert jewelry, sun protection products and first aid kits. 18
  • Nutrition: Discounts on food delivery services, vitamin products and meal plan sites. 19
  • Fitness: Get discounts and deals on activewear and gym memberships. 20
  • Wellness: Rejuvenate and relax with discounts on skincare products and spa treatments. 21
  • Travel: Discounts on airfares, theme parks, and car rental services. 22
  • Pregnancy and Family: Get excited about your new family member with discounts on all things infant travel and fashion. 23

Learn more about Bupa health insurance with iSelect

To see if there is a suitable Bupa policy from our range of policies, click here or give us a call on 13 19 20 to speak with our friendly team.


Last updated: 01/07/2021

Sources:
1. https://www.bupaagedcare.com.au/
2. https://www.bupadental.com.au/
3. https://bupaoptical.bupa.com.au/
4. https://www.amplifon.com/au/bupa
5. https://www.bupa.com.au/bupamvs
6. https://www.bupa.com.au/health-programs/bupa-health-coaching-program
7. https://www.bupa.com.au/health-insurance/why-choose-bupa/quality-hospital-cover
8. https://www.bupa.com.au/health-insurance/why-choose-bupa/get-more-back-on-extras
9. https://www.bupa.com.au/health-insurance/why-choose-bupa/easy-ways-to-claim
10. https://www.bupa.com.au/health-insurance/why-choose-bupa/support-for-your-health
11. https://www.bupa.com.au/health-insurance/why-choose-bupa/support-when-you-travel
12. https://www.bupa.com.au/about-us/corporate-responsibility#community-support-and-partnerships-community-support-and-partnerships
13. https://www.bupa.com.au/health-insurance/members-first
14. https://www.bupa.com.au/health-insurance/why-choose-bupa/easy-ways-to-claim
15. https://www.bupa.com.au/campaigns/health-insurance/s
16. https://www.bupa.com.au/medical-gap-scheme
17. https://www.bupaplus.com.au/activitiesandentertainment
18. https://www.bupaplus.com.au/healthandwellbeing
19. https://www.bupaplus.com.au/nutrition
20. https://www.bupaplus.com.au/fitness
21. https://www.bupaplus.com.au/wellness
22. https://www.bupaplus.com.au/travel
23. https://www.bupaplus.com.au/pregnancyandfamily

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