- What Is The Medicare Safety Net?
- Health Insurance Claim Process
- Best Health Insurance
- Cheap Health Insurance
- Lifetime Health Cover Loading (LHC)
- Rate Rise Calculator
- Health Cover Check-Up
- Hospital & Extras Cover
- Ambulance Cover
- Dental Cover
- Pregnancy Insurance
- Health Insurance Waiting Periods
- Health Insurance Tax
- Penalties & Benefits
- How To Save On Health Insurance
- The Medicare Levy Surcharge (MLS)
- Australian Government Health Rebate
- Health Insurance Rate Rise
- The Medicare Levy
- Medical Gap Scheme
- Australian Government Rebate
- Life Stages Health Insurance
- Why Should I Get Health Insurance?
- Joining a Health Fund
- Review your health cover
- Switching Health Funds
- Finding Suitable Health Insurance
- Tips On Selecting Health Insurance
- A Better Way To Buy Health Insurance
- Participating Health Funds
- myOwn Health Insurance
- Medibank Private Health Insurance
- Frank Health Insurance
- Australian Unity
- Bupa Health Insurance
- Latrobe Health Services
- Health Partners
- Health Insurance For IVF
- What Is Crohn’s Disease?
- Private Health Insurance Tiers
- What Is Shingles?
- What Is Eczema?
- How To Discover If You Need Health Insurance
- Health Insurance & Pre-Existing Conditions
- Health Insurance Reforms
- Health Insurance FAQs
- Health Insurance Glossary
- How We Make Money
- Cancer Health Insurance
- How To Cancel Your Health Insurance
- Body Mass Index (BMI) Calculator
- Health Insurance For Cosmetic Surgery
- Health Care Insurance
- Commonwealth Seniors Health Card
- What Is HICAPS?
- Health Insurance For Single Parents
- Allied Health
NIB Health Insurance
If you’re with NIB or considering making the switch to the health insurance provider, it’s important you understand what kind of cover they offer, as well as what makes them different from other providers. Discover this and more in this article from iSelect.
nib health insurance was born from the steelworks of the mid-north NSW coast and now provides insurance to over 1 million Australians1. Standing for Newcastle Industrial Benefits, nib has been providing quality cover to Australians for over 60 years.
Established in the NSW Hunter Region in 1952 for BHP Steelworks employees, it is now one of the fastest growing health funds in Australia and has expanded operations to New Zealand.In 2007, nib was the first private health insurance fund to list on the Australian Securities Exchange.
In 2013, nib launched Whitecoat, Australia’s largest online directory of healthcare professionals. Whitecoat lets users recommend, rate and review healthcare providers.
What makes nib different
nib strives to offer all Australians the right level of healthcare for their needs at a fair price. Their mission is “to help people access and afford world class healthcare when and where needed.”
With a variety of health coverage plans, nib health cover can be tailored to individual needs and budget. Plans are easy to understand and easy to claim on, and the company prides itself on product innovation, value for money and top-notch customer service.
Besides offering nib health insurance cover in Australia, they offer international cover to Australian expats working and studying abroad. They also focus on supplying cover to international students and workers. Over 130,000 customers now use their private health insurance.
What kinds of cover do nib offer?
NIB health insurance offers hospital and extras packages in a ‘build your own’ format. While they do provide suggestions on what may work for you depending on your lifestyle, the choice is ultimately in your hands when it comes to starting your quote.
At the base level, there are five types of hospital cover:
- Basic Essential Hospital Plus: Cover for the basics, including emergency ambulance, and accidental injury.
- Bronze Hospital Plus: The basics, as well as a budget-friendly selection of common procedures.
- Silver Hospital: More than the basics, without paying for things you’re less likely to need.
- Silver Advantage Hospital Plus: A high level of hospital cover, which excludes pregnancy and some other procedures.
- Gold Top Hospital: The highest level of cover available, covering you for everything.
There’s also an option to choose either a $250, $500 or $750 excess.
Next on offer are four types of extras cover. These include:
- Core Extras: Cover for the essentials, including optical, dental and physiotherapy, with 60% back on each visit, up to your annual limit.
- Core Extras Boost: Just like core extras, but with higher annual limits.
- Core and Wellbeing Extras: Additional services, such as remedial massage and chiropractic on top of Core Extras.
- Top Extras: An extensive range of services with higher annual limits, and 75% back on each visit, up to your annual limit.
To build a plan with NIB health insurance, first choose your desired hospital coverage, along with your preferred excess fee, then decide if you’d like to choose an extras package as well
Which private hospitals does nib health insurance have an agreement with?
As with all private health insurance providers, receiving the full benefit from your hospital cover with nib health insurance depends on whether you’ve gone to one of the private hospitals your insurer has an agreement with.
nib health insurance has agreements with over 70% of the private hospitals in Australia to give you more flexibility. In fact, nib has agreements with private and day hospitals in every state. In order, the most private and day hospitals with agreements are in NSW (171), followed by VIC (123), QLD (85), SA (49), WA (35), ACT (14), TAS (7) and NT (2) 3.
Making a claim with nib health insurance
nib strives to make it as easy as possible to claim on your nib health cover by providing a number of different claiming methods. Once you’ve received medical treatment or made an eligible purchase, you can make a nib claim in a number of different ways.
At the counter you may be able to swipe your nib membership card. 20,000 Australian specialist providers provide HICAPS (Health Industry Claims and Payment Service) which allows this type of claim.
You can claim on the go with nib’s smartphone app. Once you’ve downloaded the app, make sure you’re connected to mobile data or WIFI, then take a photo of your receipt and submit the claim for payment to your bank account within five working days. It’s available on iPhone and Android.
Online, you can log into nib online services, fill in details from your receipt, enter your bank details, and receive a transfer of your benefit from nib into your bank account. Ring nib and ask customer service to process a claim, or visit a nib retail centre to make a claim in person.
Finally, if you’d like to claim by post, fill out a claim form, attach your specialist provider’s invoice and post it to nib. nib will fulfill the claim by bank transfer or cheque. When your claim is the result of a hospital visit, the hospital will usually send the bill to nib for you.
Making payments to nib health insurance
You can choose to pay your nib insurance either monthly or annually. Payment can be made in any of the following ways:
- Direct debit from your bank account or credit card
- At a nib retail centre
- Over the phone
- By post with a cheque
- Australia Post
In addition, customers on a nib Corporate Health Plan also have the option to pay with a payroll deduction.
How to become a member
Get nib health cover with iSelect’s secure and simple online application, or call 13 19 20 and one of our consultants will help with your application.
Make sure you compare policies with us to find the cover that’s right for your needs.
All nib cover information can be found on the nib website.
We don’t compare all health insurance providers or policies in the market. The availability of policies will change from time to time. Not all policies available from our partners are compared by iSelect and due to commercial arrangements, your stated needs and circumstances, not all policies compared by iSelect will be available to all customers. Some policies are available only from our call centre and others are available only from our website. Click here to view our range of providers.