HCF is a fully Australian owned provider that boasts over 1.5 million members—and it’s easy to see why2. With a commitment to high-quality customer care, they constantly aim to improve their services: something that’s reflected in their most recent performance figures.
According to their 2022 Annual Report, HCF ranks #1 in customer satisfaction when compared to their major competitors. They’ve also paid out more benefits than the industry average over the last 10 years3. This is in addition to the following achievements4:
|90% given back in benefits for every dollar paid in premiums|
|51,000 medical specialists in HCF’s network|
|98% of medical services covered had no gap or a known gap|
And when it comes to working out facts and figures, HCF’s cost indicator tools can help you understand how much you’re likely to pay out of pocket for common procedures and hospital treatments.
HCF has also developed the ‘Dr Gap’ tool in partnership with the digital health platform Healthshare5. This incredibly handy tool can be used to find specialists who charge no gap or known gap costs (capped at $500 per specialist) when you’re treated at a private hospital6.
As with any provider, this depends on a range of things: your age, your level of cover, how much you’re willing to pay as an excess, and many other factors.
However, that being said, we can still look at some of the possible costs+ of HCF’s policies:
Now, keep in mind that these are general estimates, and your own premium might be calculated differently. So don’t just jump into a policy immediately! Contact us today to find out what your own premium might be from our range of policies and providers*.
+ Quotes are based on figures provided by HCF’s website for Under-65s living in Victoria who are eligible for the Base Tier Private Health Insurance Rebate. These figures exclude the Lifetime Health Cover loading and were calculated as of the 1/05/2023.
HCF offer the following levels of hospital cover through iSelect10:
HCF offer the following levels of Extras cover through iSelect11.
For a comprehensive list of HCF’s Extra policies, visit the HCF website.
If you choose to take out Extras cover, then you’ll probably notice that there are annual limits for how much you can claim on certain health services.
This is true for all insurers. But these limits are rarely the same across all treatments and services, and they can also differ depending on the provider or the policy you take out.
This being said, these limits usually reset on a predictable basis. For the most part, HCF uses annual limits for their Extras policies and these limits reset on the 1st of January every year12.
However, be aware that this is not the case for every treatment or service. For instance, there is a life-time limit to how much you can claim for orthodontics that doesn’t reset, and the limits for dentures and hearing aids renew every three years13. This is why it’s always a good idea to check the policy brochure and learn which specific limits apply.
Let’s say you’ve received treatment for something covered by your plan. Now it’s time to claim some of it back. Making a claim with HCF can be done in five different ways14.
Through iSelect, your HCF premiums can be paid via direct debit fortnightly, monthly or yearly.
Keen to see if HCF is right for you? Call 1800 784 772 to have one of our helpful consultants talk you through your options from our range of providers and policies.
1 HCF - 2022 Year In Review (Page 3)
2 As above (Page 10)
3 As above
4 As above (Pages 2 & 16)
5 As above (Page 8)
6 HCF - Tools to help you prepare for hospital
7 HCF - Hospital Bronze Plus cover summary
8 HCF - Starter Extras cover summary
9 HCF - My Future 500 Basic Plus cover summary
10 HCF - Health Cover Brochure: 1 January 2023 (Page 7)
11 As above
12 HCF - 5 Ways To Get Value
13 HCF - Health Cover Brochure: 1 January 2023 (Pages 8)
14 HCF - Claims and Payments FAQs
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