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AIA Australia Life Insurance
AIA Australia Life Insurance
Written by
Madeline Pettet
Edited by
Laura Crowden
Reviewed by
Adrian BennettEasily compare life insurance quotes
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Long story short
AIA Australia has a range of life insurance products
These can provide cover for your passing, total or partial disability, or being otherwise unable to work.
But AIA Australia offers its customers more than life insurance
It also has programs and reward schemes that can help you get back to work or improve your wellbeing.
It’s easy to make a claim with AIA Australia
All you need to do is pick up the phone and call 1800 333 613 between 8am and 5pm (AEST), Monday through to Friday.
Who is AIA Australia?
AIA Australia is part of the AIA Group, which can be found in 18 markets around the world. While AIA was first formed back in 1919, it wasn’t until 1972 that it made its way to Australia.1AIA – Sustaining Healthier, Longer, Better Lives
Why consider AIA for your life insurance?
Receive more than financial support if you’re unwell
As an AIA Australia customer, you can access dedicated programs and tools to get you back on your feet. For instance, if you need to talk to someone, their My Psychologist service can ensure you have an appointment with a qualified Australian psychologist within seven days, at a reduced fee.
Get extra motivation to look after your health
Your AIA Australia life insurance policy grants you access to AIA Vitality for a fee. This is a science-backed health and wellbeing program you can access on your smartphone. By making healthier lifestyle choices you can earn premium discounts, shopping rewards, and more.
A trusted and celebrated name in life insurance
As a member of the Council of Australian Life Insurers, AIA Australia follows their Code of Practice.2To learn more about the Code of Practice, see Council of Australian Life Insurers – Life Insurance Code of Practice This means they’re obligated to be transparent and fair with you. And they’re approach seems to have hit the mark with customers, as they’ve won multiple awards in the life insurance space.
What types of policies do they offer?
AIA has a range of life insurance options, including:
- life cover: helps protect your loved ones if you’re diagnosed with a terminal illness or pass away
- income protection: helps safe-guard your income. You can receive a percentage of your regular income each month for a selected period of time such as five years or until you reach 65 if you’re unable to work due to an illness or injury
- total and permanent disablement: helps protect your lifestyle if you’re totally or partially permanently disabled
- crisis recovery: helps ease the financial burden if you experience a serious health event which is covered under the policy
- business expenses: helps cover your business expenses if you’re self-employed but cannot work because of illness or injury.
Depending on your policy, you (or your family) may receive a lump sum or regular payments to help reduce yours or your family’s financial burden. If you’re self-employed, this can also help to keep your business afloat.
Some policies may even have limited cover for immediate financial expenses or financial advice to help you manage claim payments.
You may be able to tailor your policy by adding extra features, picking from a selection of waiting periods and benefit periods, and more.
Helpful tip
In life insurance, you can generally choose between two premium options: variable or variable age stepped.
Variable premiums
While variable premiums can increase each year for a number of reasons, they don’t increase each year due to your age.
Variable age-stepped premiums
Variable age-stepped premiums change with each birthday you have (and not just the ones you choose to celebrate). They start low and increase each year because of your age.
AIA Australia also has an additional premium type.
This is AIA’s optimum premium option. With an optimum premium, when you first take out your policy, you’ll have a variable age-stepped type premium. However, you’ll then switch to a variable premium type once that becomes the cheaper of the two premium options.
Adrian Bennett
General Manager for General Insurance
Can I access my account online?
AIA Australia doesn’t have an online portal to look in on your account. Therefore, it’s a good idea to keep your policy documents somewhere safe, including keeping both physical and digital copies.
If you do have any questions about your account, you can always reach out to AIA over the phone, by email, or even through the post.
Frequently asked questions
Are AIA policies available Australia wide?
As long as you’re a permanent Australian resident, you can apply for an AIA life insurance policy. Of course, the policy may have further eligibility requirements.
How do I make a claim with AIA?
In the unfortunate event that you need to make a claim on your AIA life insurance, you can call 1800 333 613. This number is operational between 8am and 5pm, Monday through to Friday AEST.
How can I pay my bill?
You can choose how often you pay your premium, once a year, in two half yearly payments, or a bit every month. Depending on which frequency you choose, you’ll have a selection of payment options available to you. These could include paying by credit or debit card, direct debit from your financial institution, BPAY, POSTbillpay or by a partial rollover from a complying Superannuation fund.
Find and compare life insurance with iSelect
No one wants to think about their life taking a turn for the worse. That’s why iSelect makes it easy to compare a selection of life insurance policies from AIA Australia and a range of other providers. With a few clicks, you can complete your online comparison and get back to living in the here and now.
Easily compare life insurance quotes
Save time and effort by comparing life insurance from a range of policies and providers with iSelect’s trusted partner Lifebroker
iSelect’s partnered with Lifebroker (AFS Licence number: 400209) to help you compare a range of Life Insurance policies. iSelect earns a commission from Lifebroker for each customer referred through the website or contact centre. Lifebroker do not compare all life insurers or policies in the market.
iSelect Life Pty Ltd – ABN 89 124 304 347, AFS Licence Number 331128. Any advice provided by iSelect is of a general nature and does not take into account your objectives, financial situation or needs. You need to consider the appropriateness of any information or general advice iSelect gives you, having regard to your personal situation, before acting on iSelect’s advice or purchasing any policies. You should consider iSelect’s Financial Services Guide which provides information about iSelect services and your rights as a client of iSelect.’