Tick Travel Insurance
Tick Travel Insurance
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Long story short
Take stress out of travel prep
Tick Travel Insurance provides Aussie travellers with access to comprehensive and affordable coverage through a fast and simple process.
Customisable plans with added flexibility
Choose from four levels of cover to match how you travel, with options for individuals, couples, and families and upgrades including winter sports and natural disaster cover.
Coverage for 90+ sports and activities
Tick covers more than 90 sports and activities to give you added peace of mind whether you’re parasailing, bungee jumping, on a safari or playing golf.
Free cover for kids and grandkids
If you’re travelling with children, Tick will cover them for free helping you save on family travel costs.
Award-winning value
Tick Travel Insurance has racked up awards in multiple categories since 2016, proving their commitment to bringing quality products to the travel insurance market.
Who is Tick Travel Insurance?
Tick Travel Insurance is an Australian travel insurance provider owned by Europ Assistance Australia, which is part of the Generali Group – one of the world’s largest insurance and asset management providers serving 70 million customers.1Profile – Generali Group
The company’s mission is to take some of the confusion and complexity out of travel insurance and give Aussies coverage options that both fit their needs and are easy on the pocket – so you can squeeze a little more into your holiday’s spending budget!
Over the past decade, Tick’s commitment to providing excellent service and quality products has earned them multiple awards and recognition.
Why consider Tick Travel Insurance for travel insurance?
Pre-existing medical conditions
Under certain types of policies, you might be covered for pre-existing medical conditions diagnosed within the last five years. You don’t even need a medical certificate.
90+ sports and activities covered
If you’re the thrill-seeking type, you can get coverage for parasailing, bungee jumping and other adrenaline-pumping activities. Or if you’d prefer to take it easy playing golf, or going on a safari, Tick has you covered too.
Free cover for kids and dependants
Your children, grandchildren, adopted and foster children or dependents, all of whom are under 18 years old, will be covered under your policy and will receive the same level of cover as you do if you’re travelling with them.
Awarded for outstanding value
If awards are anything to go by, Tick Travel Insurance has been consistently racking them up since 2016, most notably the value they offer customers.
What types of policies does Tick Travel Insurance offer?
True to the idea that travel insurance is not one-size-fits-all, Tick offers up to four levels of cover allowing you to find a policy suited to your circumstances.
Keep in mind, you can further tailor your policy depending on whether you’re travelling as an individual, a couple or a family and even include upgrades and amendments such as cover for natural disaster and winter sports.
Here’s what coverage can look like if you’re looking at Tick’s international travel insurance:
Basic | Budget | Standard | Top | |
Pre-existing medical condition options | No | No | Yes | Yes |
Age limits at the date of application | 69 years of age or under | 79 years of age or under | 100 years of age or under | 100 years of age or under |
Maximum trip duration (If you are aged 64 or under) | 42 days |
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Maximum trip duration (If you are aged 65 or over) | 42 days |
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Standard Excess | $200 | $200 | $200 | $200 |
Note: Budget level of cover is not available on Domestic policies.
Partner tip:

Travel insurance is about protecting yourself from the unexpected. That being said, it’s important to understand what your policy will or won’t cover you for. To avoid unwanted surprises, it’s always a good idea to read the product disclosure statement (PDS) carefully for any general exclusions. For instance, Tick won’t cover missed connecting flights but might be able to assist if you have to cut your trip short for a good reason.
Frequently asked questions
What destinations can I get cover for?
With Tick Travel Insurance, you get coverage for domestic trips across Australia as well as international destinations that often feature on a typical Aussie traveller’s bucket list.
- New Zealand, Fiji, the Cook Islands, New Caledonia and Vanuatu in the Pacific are some exotic destinations just a stone’s throw away.
- Indonesia, Vietnam, Japan, Thailand, South Korea and India in Asia are rich in culture and well-worth the additional airtime.
If your compass has you pointed towards destinations like the USA, Canada, Mexico, the Caribbean, Central and South America you will need a Standard or Top level international policy.
Read the product disclosure statement (PDS) to fully understand your policy’s travel limitations as travel to some countries with sanctions or struggling with conflict may not be covered.
Finally, before you decide to travel be sure to check Smartraveller for travel advice on your destination.
How do I make a claim with Tick Travel Insurance?
If you need to make a claim, you can contact Tick via email or post to let them know what has happened and they can let you know what relevant documents they’ll need to assess your claim.
You can also lodge a claim online or download, print and fill out a claim form and post it to Tick Travel Insurance with any supporting documents.
Tick also has a dedicated team you can reach on the phone for overseas emergencies or if you need to make a claim urgently.
Keep in mind, if you’ve travelled internationally, you must register your claim within 30 days of your return to Australia.
How does excess work with Tick Travel Insurance?
Tick’s insurance policies have a standard excess of $200 per person per event. You can remove the standard excess fee by paying an additional premium. In some cases, you may have increased medical excesses which can’t be removed.
How an excess works is, if you’re making a claim for $500, then your $200 excess will apply to the claim. This means Tick will deduct the excess amount and you will receive $300 as settlement for the claim.
Find and compare plans with iSelect
Getting ready for your next adventure? See if Tick Travel Insurance has the right coverage for your travel needs. Try using iSelect’s online comparison tool to explore travel insurance options with Tick and other providers out there.