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Southern Cross Travel Insurance
Southern Cross Travel Insurance
Written by
Rachel Gregg
Edited by
Andrew Kemp
Reviewed by
Adrian BennettEasily compare Travel Insurance
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Long story short
Southern Cross Travel Insurance (SCTI) brings years of trusted experience
Born in New Zealand and helping Australians since 2009, SCTI has more than 40 years of supporting travellers.
SCTI underwrite its own policies
With SCTI handling everything in-house from start to finish, travellers don’t need to mess with the middleman, they just get clear support and better claim updates.
Find travel plans for various types of adventures
From domestic holidays and single international trips to medical-only coverage and working overseas policies, SCTI has a wide range to match any trip.
What is Southern Cross Travel Insurance?
Southern Cross Travel Insurance (SCTI) is a subsidiary of Southern Cross Group, which is a New Zealand-based group of health, insurance and wellbeing businesses. While SCTI was founded back in the 1980s, it began its Australian journey offering international insurance policies to Aussie travellers in 2009. Since then, SCTI has expanded their policy types, with a growing number of Australians calling it their travel insurer of choice.
The team at SCTI focus on helping give travellers the peace of mind they need when exploring the globe. Its range of comprehensive policies, 24/7 emergency assistance, and long-standing experience in the industry mean travellers have a reliable partner they can turn to when things don’t go to plan.
SCTI does things a little differently from other travel insurers, opting to underwrite its own policies. That means that SCTI has your back from start to finish, avoiding middlemen and bringing competitive policy prices.
What are some of the benefits of Southern Cross Travel Insurance?
Trusted by over 6 million travellers
Southern Cross travel Insurance (SCTI) has helped cover over six million travellers so far and counting (based upon the total number of travellers SCTI has insured across the markets where they operate for all their travel insurance products from January 1995 to January 2026). The fact that so many travellers have chosen SCTI to protect their trips demonstrates its trust and reliability.
Trusted for over 40 years
Southern Cross Travel Insurance (SCTI) may only have been helping Aussies protect their holidays since 2009, but have been operating in New Zealand for more than 40 years. Its services have been tried, tested, and relied on for decades.
Award-winning travel insurance policies
Southern Cross Travel Insurance has won a range of local and international awards over the years, demonstrating that it can walk the walk when it comes to delivering quality insurance products and customer service. After all, the proof is in its trophy cabinet.
What travel plans does Southern Cross Travel Insurance offer?
International Comprehensive policy
Southern Cross Travel Insurance’s (SCTI) comprehensive policy protects you for international travel in a single trip. Whether you’re planning on visiting a handful of destinations in one trip or living it up in one spot, you’ll be covered for a wide range of travel issues and personal items.
International Annual multi-trip policy
If you’ve got plans for a whole heap of international holidays within a 12-month window, an annual multi-trip policy will cover you (just as long as each trip fits into the max journey length). This could be more cost-effective and convenient than buying individual policies.
International Medical only policy
A medical only policy is a budget-conscious option that focuses on essential medical cover while travelling. This pares back your level of cover to protect against international medical issues only.
Working overseas policy
If you’re planning on living and working abroad for a time, a working overseas policy could help you relax into your new life overseas. This covers you for travel-related issues, so you aren’t left to figure out overseas systems all by yourself.
Domestic policy
For holidays within Australia, a domestic travel insurance policy will help cover you for non-medical related expenses, like trip cancellations, rental vehicle excess, and more. SCTI covers dependent children under 21 for free, giving added savings and peace of mind for family trips.
Helpful tip
Your premium with Southern Cross Travel Insurance (SCTI) could change depending on the cover you choose. SCTI has optional add-ons to its cover, like cruise, moped, and ski and snowboarding cover. It might also include an additional premium to cover certain pre-existing medical conditions. So, make sure to check if there are any exclusions you might need to get covered and factor them into your final cost.
Adrian Bennett
General Manager for General Insurance
Frequently asked questions
Can I access my SCTI account online?
Yes, Southern Cross Travel Insurance (SCTI) has a My SCTI portal where you can create an account to keep an eye on all your policy details.
How does my excess work?
An excess is the first part of a claim you’re responsible for paying. It’s basically the small part you have to contribute before your travel insurer pays out the rest of the claim.
When getting a quote, you can choose whether you want an excess or not. If you choose not to have an excess, it could mean a higher premium. With Southern Cross Travel Insurance (SCTI), you’ll need to pay an excess for most benefits, but there could be some that don’t need it (like personal accident cover).
How do I make a claim?
Making a claim might not be part of your travel plans, but if worse comes to worst, making a claim with Southern Cross Travel Insurance (SCTI) is simple.
Just head online and click ‘Make a claim’ at the top of the page. Then just log in with a six-digit verification code and initiate a new claim. You’ll need to fill out some required details about your claim and list out any expenses. Once submitted, the SCTI team will review your claim and either get back to you or deposit your claim into your provided bank account.
How can I pay my bill?
You can pay for your Southern Cross Travel Insurance policy by credit card.
Back your trip with Southern Cross Travel Insurance
Counting down the days until your next trip? Comparing travel insurance policies well before take-off can mean you can find a policy that matches your trip itinerary. Head online to iSelect to compare a range of travel insurance policies and brands to see what options are out there for your upcoming adventure.
Easily compare Travel insurance quotes
Save time and effort by comparing a range of travel insurance policies with iSelect
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