GUIDES & RESOURCES

Home And Contents FAQ

Learn more about the different aspects of home and contents insurance, from building insurance to contents insurance to managing your policy.
*iSelect does not compare all car insurers or policies in the market and not all policies or special offers are available at all times, through all channels or in all areas. Not all policies available from our providers are compared by iSelect and due to commercial arrangements and customer circumstances, not all policies compared by iSelect are available to all customers. Learn more.
*iSelect does not compare all car insurers or policies in the market and not all policies or special offers are available at all times, through all channels or in all areas. Not all policies available from our providers are compared by iSelect and due to commercial arrangements and customer circumstances, not all policies compared by iSelect are available to all customers. Learn more.

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General

Is Home and Contents Insurance compulsory?

What does Home and Contents Insurance cover?

What is Home and Contents insurance?

What does ‘sum insured’ mean?

What is new for old replacement?

What isn’t covered by Home and Contents insurance?

What’s the difference between a house’s market value and the replacement cost?

What if the amount I insure my home for is too low?

How do I add optional extras to my home insurance policy?

What information do home insurers ask for?

Why does my insurer need to know about my home insurance claims history?

Am I covered while my property is being renovated?

What’s the difference between Home Insurance and Contents Insurance?

How do I compare Home and Contents insurance?

When do I need to set up home insurance when buying a house?

I’m going on holiday overseas. Do I need to notify my insurer that my home will be empty?

Building Insurance

When should I get Home Insurance?

Do apartment owners need Home Insurance?

Can I add Contents to my Home Insurance policy?

What is Building Insurance?

Why can Building Insurance be important

What is included in Building Insurance?

How can I save on my Home Insurance?

Contents Insurance

Are phones and jewellery covered by Contents Insurance?

Is my smartphone covered?

What is Contents Insurance?

Why consider Contents Insurance?

What’s included in Contents Insurance?

Excess

What is a Home Insurance excess?

If I make a Home / Contents claim, what will my excess be?

When do I pay my Home Insurance excess?

Can I change my Home Insurance excess?

Can I pay my Home and Contents excess in instalments?

Landlord Insurance

How does Landlord Insurance work?

Why consider Landlord Insurance?

What does Landlord Insurance typically cover?

Am I legally required to get Landlord Insurance?

How is Landlord Insurance different from Home Insurance?

Will my contents items be replaced under my Landlord Insurance policy?

Managing your policy

I’m selling my house – what do I need to do with my home and contents insurance?

My policy renewal shows my premium has increased – why is that?

Do I have to accept the higher sum insured in my policy’s renewal notice?

Is there a cooling off period for renewals?

Can Home Insurance be transferred to another home?

I’m building a new home – when can I insure it?

Flood Cover

What is flood cover?

How do I know if I live in a flood zone?

How can I find out whether I’m covered for a flood?

How is a flood defined?

What does flood cover include?

Can renters / tenants get flood cover?

Motor Burnout

What is motor burnout cover?

Should I add motor burnout cover to my Home and/or Contents insurance?

What is typically covered for motor burnout?

What won’t generally be covered for motor burnout?

Personal Contents Cover

What is Portable Contents Cover?

What does Personal Effects Cover insure?

Can you claim lost items on Home Insurance?

Renters Insurance

What is Renters Insurance?

What does Contents Insurance cover?

What does Contents-only Insurance not typically cover?

What do I need toconsiderbefore buying Contents Insurance as a renter?

Why is Renters Insurance beneficial?

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