GUIDES & RESOURCES

Momentum Energy

There’s a lot to like about Momentum Energy. Fully Australian owned and operated, they’re wholly owned by Hydro Tasmania, one of Australia’s largest producers of renewable energy.
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Who are Momentum Energy?

Since Momentum Energy began in 2002, Momentum Energy has been focused on making a positive change to the energy industry, doing their part to simplify billing practices and remove confusing discounts so common to other energy companies.

In September 2009, Hydro Tasmania, took full ownership of Momentum, which strengthened their conviction to improve the energy industry and make their services simpler and more intuitive.

Their company motto is “Less hassle. More hustle,” which perfectly captures their motivation to keep on improving and hold themselves to a higher standard.

How much does Momentum Energy’s gas and electricity plans cost?

The cost of Momentum’s plans can vary depending on a range of factors, including the state in which you live, the plan you sign up for, and the distribution network in your area that is delivering your energy.

And obviously, the overall cost of your bill will be determined in large part by your actual gas and electricity use.

What are the benefits of Momentum Energy?

There is a whole bunch of benefits available when you choose Momentum Energy, which might be  why more than a quarter of a million Australians have chosen Momentum Energy as their energy provider of choice. Some of the pluses of being a Momentum Energy customer include:

Transparency on pricing

Momentum don’t try to hide their prices behind “flash discounts and offers”. Instead, they strive to create more transparency with their customers by simplifying everything form their products to the way they present bills.

Flexible payment options.

You can choose payment options that work for you. Momentum also offers monthly billing for electricity – a great way to stay in control of your budget. All you have to do is speak to their friendly customer service team and they'll be happy to help set it all up for you.

Less hassle. More hustle.

Got a gripe with the energy industry? Wish things were simpler? So do Momentum Energy. But rather than telling you how they’re improving the industry, they want their customers to tell them what’s wrong, so they can do better. All you have to do is fill in their webform with your hassle or your suggestion, and they’ll do what they can to improve their service.

What are Momentum Energy’s values?

When most of us choose to sign up with a company, aside from great value for us, we also want to make sure that they align with our own personal values too. Thankfully, Momentum Energy do just that by contributing to a range of great causes. Some of these include:

They are owned and run by locals

As mentioned above, Momentum Energy are 100% Australian owned and operated. This means that all of their call centres are based in Australia  – in Melbourne and in Hobart, to be exact. So if you ever need help, you don’t have to call overseas to get it. And your money stays in Australia, providing locals with jobs.

They support renewable energy

As Momentum Energy are 100% owned by Hydro Tasmania – Australia’s largest renewable energy generator, they’re 100% in support of renewable energy, which is great for Aussies and for the environment.

Hydro Tasmania harness hydropower and operate wind farms in Tasmania and on the Bass Strait islands. It’s a nice feel-good bonus knowing you’re contributing to sustainable energy when you sign up with Momentum.

Customers come first

Every company tells you their customers come first, but not every company wins awards for it. Momentum Energy have earned Mozo People’s Choice Award in 2019 for three out of four electricity categories. They’ve also won in the category Outstanding Customer Service two years running, and won iSelect’s own “Partner of the Year” award in 2019.

What is Momentum Energy’s renewable promise?

A lot of companies talk about their commitment to helping create a greener, cleaner world, but Momentum Energy puts its money where its mouth is. If you sign up to their SmilePower Flexi or Bill Boss plan, they make sure that for any electricity you use, an equivalent amount of clean, renewable energy is added to the grid. That’s more than a billion kilowatt hours of renewable energy each year. The (other) best bit? You won’t pay any extra for it.

To keep Momentum Energy accountable, their renewable promise is audited by an external agency each year. Findings from their most recent audit can be found on the Momentum website.

Where is Momentum Energy available?

At present, Momentum Energy is available for both residential and business customers in Victoria, New South Wales, and South Australia.

Is Momentum Energy a GreenPower provider?

Yes, Momentum Energy is an approved GreenPower provider under the National GreenPower Accreditation Program.

What is GreenPower? It’s a government initiative to make 100% renewable energy available for Aussie homes and businesses via energy retailers (like Momentum).

How can I check Momentum Energy’s costs compared to other companies?

Think Momentum Energy may be a suitable provider for you? Check how their plan pricing stacks against our range of providers*, or call one of our friendly team on 13 19 20 and they’ll be only too happy to help.

Last updated: 16/11/2020

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