Warren Hebard


Warren was appointed CEO in November 2020. He first joined iSelect in April 2018 as Chief Marketing Officer (CMO) before his role was expanded in June 2020 to also include responsibility for iSelect’s commercial partnerships.

Warren brings extensive management and data led decision making experience to iSelect.

Prior to joining iSelect, Warren was Chief Marketing Officer at William Hill Australia. He previously held senior management roles within both agency and in-house environments, including Brand Director with online bookmaker TomWaterhouse.com where he was responsible for launching the brand into the Australian marketplace.

Warren holds a Bachelor of Business Marketing and has attended Harvard Business School Executive Education programs in 2016, 2017 and 2019.

Vicki Pafumi

Executive – Finance & Strategy

Vicki joined iSelect in November 2015 and held senior roles within the Company’s finance and operations functions before being appointed Chief Financial Officer (CFO) in July 2018. Prior to Vicki’s appointment as CFO, she held the role of Interim CFO from 27 January 2016 to 3 July 2017 and from 17 November 2017 to 1 July 2018.

Previously, Vicki was responsible for Workforce Planning, Dialler Operations and Project Management as well as the management of our Cape Town business. Vicki has over 25 years’ experience spanning all areas of finance, six sigma, supply chain, operations and aftermarket.

A results driven professional with extensive people management experience, Vicki is passionate about leading and developing individuals to succeed and be their best.

Vicki holds a Bachelor of Business (Accountancy, Law and Economics major) from Monash University, is a qualified CPA and is a member of the Australian Institute of Company Directors.


Michael White

Executive – Sales & Operations

Michael joined iSelect in February 2016 as Head of Commercial – Health before taking on his current role of Group Executive – Health & General Insurance in April 2017.

A commercial and results-orientated executive, Michael’s experience spans all major retail sectors including grocery, discount and department stores. Michael’s successful track record in growing businesses is underpinned by a strategic and customer-led approach, while also focusing on building people and business capability.

Prior to joining iSelect, Michael held senior sales and marketing roles at Masterfoods (MARS Group), Manassen Foods, Hallmark, FIJI Water, Valcorp Fine Foods and Heinz.

Michael holds both a Bachelor of Business and Masters of Entrepreneurship & Innovation from Swinburne University of Technology.

Sonya Oakley

Executive – People & Culture

Sonya joined iSelect in April 2019 and is responsible for the Company’s Human Resources, Safety & Wellbeing functions. A highly astute, pragmatic and authentic leader in People & Culture, Sonya has an extensive understanding of strategic and operational best practice human resources.

Sonya brings a great depth of relevant HR leadership experience to iSelect through senior HR roles within mid-large businesses. Sonya joined iSelect from Telstra, where she was General Manager HR for IT & Digital Solutions and previously held the role of Global Head of Talent Acquisition and Career Services. Prior to joining Telstra, Sonya was the Director of Human Resources ANZ at Delaware North and spent over a decade with the Coles Group in a variety of specialist senior positions.

Sonya holds a Bachelor of Economics from the University of Newcastle and a Graduate Diploma in Psychology from Monash University. She is also a Certified Professional of the Australian Human Resources Institute.

Katherine Briggs

Executive – General Counsel

Katherine joined iSelect in May 2021 and leads the legal, company secretariat, risk and compliance teams. An established leader, she brings more than 20 years’ experience across a range of areas including corporate governance, regulatory change and mergers and acquisitions.  Katherine has worked across a variety of industries including financial services, payments, insurance, and the online sector. Prior to joining iSelect, Katherine was Executive Manager, Client and Conduct at Westpac.

Katherine is a graduate of the Australian Institute of Company Directors and holds a Bachelor of Laws and Bachelor of Arts from The Australian National University.

Paul Coco

Executive – Marketing

Paul joined iSelect in March 2017 as Digital Performance Lead, before moving into the role of Head of Digital Marketing in 2020 and was welcomed into the iSelect Executive team as Head of Marketing in 2021.

Paul has a breadth of experience and knowledge across all facets of digital marketing strategy having previously worked across various Finance, Real Estate, Retail, Hospitality, Health Insurance and Government sectors. Paul started his career at Dentsu Aegis, a multinational media and digital marketing communication company where he specialised in performance marketing. He developed over his time there to move onto lead multiple highly skilled digital performance teams and become responsible for product growth and delivering on large scale business opportunities and pitches as an agency Business Director.

Paul holds qualifications in Digital Marketing from Squared Online, a Bachelor of Exercise and Sports Science (BSc) from Deakin University and completed a Mini MBA in 2020.

Justin Logan

Acting Executive – Commercial

Justin joined iSelect in 2017 as Head of Commercial (Telco & Energy) and was welcomed into the iSelect Executive team in 2021.

Justin has extensive expertise in Business Development, Relationship Management and Sales across the Fintech Industry and financial markets. Originally from a Foreign Exchange dealing background, Justin has held numerous senior positions included leading National and APAC Sales teams in FX and International Payments and was the Country Manager for Western Union Business Solutions.

Justin holds a Bachelor of Economics from Monash University.

Claire Macfarlane

Executive - Product

Claire joined iSelect in January 2022 to lead the Product and Experience Design teams with focus on embedding customer-led product delivery function to drive innovation within the comparator market.

A seasoned leader in digital transformation, Claire brings a wealth of experience in developing digital products and channels to iSelect and has a passion for meaningful customer and commercial outcomes.

Prior to joining iSelect, Claire was Head of Digital for the Retail Division of AGL. She previously held senior management roles in telecommunications, digital marketing, and consulting, complimented by her extensive work in communications, public relations, and the not-for-profit sector.

Claire holds a Bachelor of Science from Deakin University.

Courtney Shergold

Executive – Technology

Courtney joined the iSelect Executive team in April 2022 to lead the Company’s Technology functions.

A passionate and established transformational technology leader, Courtney has more than 19 years’ experience working in dynamic and fast-paced industries, including Superannuation, Financial Services, Retail, Energy and Manufacturing.

Prior to joining iSelect, Courtney was General Manager - Digital Platforms & Delivery at Jemena, where he worked to transform the digital division at the energy infrastructure business.

Courtney has held various leadership roles throughout his career, including Head of Technology at UniSuper, where he was responsible for core platforms, delivery, and architecture.

Courtney holds a Bachelor of Engineering (Honours) from Monash University.