"iSelect", "we" or "us" refers to iSelect Ltd and its subsidiaries.
"You" refers to you, the customer.
At iSelect we pride ourselves on helping you find a health insurance policy that meets your needs from our Approved Product List. We back this confidence in relation to health insurance policies sold through us, with the iSelect Price Promise described in these Terms and Conditions.
Under the iSelect Price Promise we promise that - if you purchase a health insurance policy through us and then happen to find a cheaper price (with respect to annual premiums) on an identical health insurance policy from the same fund within the 30 days after the relevant date of purchase through iSelect - we will make it up to you by sending you a Coles Group & Myer Gift Card or other gift card determined by us ("Gift Card"). If you are eligible for the benefit of the iSelect Price Promise, the Gift Card we provide you will be to the value of 200% of the difference in the price of the premiums between the two identical health insurance policies you have shown us for the first year of your policy purchased through iSelect ("the Price Difference").
Please note that in order to be eligible, the cheaper premium that you find for the relevant health insurance policy must be standard pricing offered by the fund and must be pricing generally available to the public.
To claim the benefit of the iSelect Price Promise you must, within 30 days of purchasing your health insurance policy through iSelect, notify us of your requested claim and send us your name, contact details, iSelect client ID and documented confirmation of the cheaper health insurance policy quote on letterhead paper or other documentation which clearly identifies the price offered and the relevant fund. (For example, you could print out the fund webpage at the final payment stage for the cheaper policy you have found.) You must also provide us details of the relevant policy description, policy terms and condition, and the date of the cheaper quote clearly shown. You must send this claim notification and information via email to firstname.lastname@example.org or via post to iSelect Ltd, 294 Bay Rd, Cheltehham VIC 3192. If we are reasonably satisfied that the policy you have purchased through iSelect and the cheaper identical policy you have identified are eligible for the iSelect Price Promise in accordance with these Terms and Conditions, we will send you a Gift Card for 200% of the relevant Price Difference.
Your claim for the iSelect Price Promise must also comply with the further detailed Terms and Conditions below. Any Gift Cards issued by us under the iSelect Price Promise will be in accordance with these Terms and Conditions (including the further detailed Terms and Conditions below),